Henceforth, this document will refer to Passtech Machine Tools M.E. (FZE) as ‘Passtech’.

Please read this document carefully as all goods and services sold by Passtech will be supplied subject to these terms and conditions of business.


1.1 In these terms and conditions, the following definitions will apply:
“Company” means Passtech whose registered office is at
P.O.Box No. 8493
Plot No. D3-003,
SAIF Zone, Sharjah, UAE.
“Purchaser” means the person, firm or company placing an order for Goods.
“Goods and Services” means the goods or services described in the Confirmed Order. The term “Goods” will hereafter refer to goods and services.
”Confirmed Order” means an order for the Goods as confirmed by the Company under clause 3.4
“Due Date” means the date referred to in Clause 6.1

1.2 Any reference in these terms and conditions to any provision of a statute shall be construed as a reference to that provision as amended,
Re-enacted or extended at the relevant time.


2.1 These terms and conditions apply to all contracts for the sale of Goods by the Company to the Purchaser. No variation will be effective unless agreed in writing by a director of the Company.
2.2 The Company’s employees or agents are not authorized to make any representations concerning the Goods unless confirmed by the Company in writing. Any advice or recommendations given by the Company or its employees or agents to the Purchaser which is not confirmed in writing is followed or acted upon entirely at the Purchaser’s own risk.
2.3 The descriptions and illustrations contained in the Company’s catalogues, price lists, specifications and other advertisement matter are intended merely as an indication of the type of goods described therein and none of the above shall form part of any contract with the Purchaser.

3.Order and Acceptance

3.1 The Company will provide the Purchaser with written quotation for the Goods. Any order made by the Purchaser against such quotation constitutes an offer by the Purchaser to buy the Goods.
3.2 The Purchaser shall be responsible to the Company for the accuracy of any information contained in its order.
3.3 Any Goods from stock are subject to availability at the time an order is submitted by the Purchaser.
3.4 No order submitted by the Purchaser shall be deemed to be accepted by the Company unless and until confirmed in writing by the Company.
3.5 The quantity and description of the Goods shall be as specified in, or referred to, in the Confirmed Order.
3.6 No Confirmed Order may be cancelled by the Purchaser except with the agreement in writing of the Company and on that the
Purchaser shall indemnify the Company in full against all costs (including the cost of all labour and materials used), damages, charges and expenses incurred by the Company as a result of cancellation.
3.7 A separate contract shall arise in respect of each Confirmed Order.

4.Price of the Goods

4.1 The price for the Goods shall be the price set out in or referred to in the Confirmed Order (or, in the case of any error or omission, as Subsequently notified by the Company to the Purchaser) provided the Company may increase the price for any reason under Clause 6.2.
4.2 The price is exclusive of any Value Added Tax with the exception of any Import Duties that may be applicable.
4.3 The price is exclusive of delivery charges unless specifically stated otherwise. If the Purchaser requires delivery of the Goods the Company reserves the right to add to the price the cost of any packaging, carriage and /or insurance.
4.4 The price is exclusive of any duties, impost and levies unless specifically stated otherwise. The price for any imported parts incorporated in the Goods may be subject to fluctuation and the Purchaser agrees that any Continued Order is based on the current rate of Import duty and rate of exchange at the time of the Confirmed Order unless otherwise otherwise specified.
4.5 Unless otherwise agreed in writing, payment shall be made in pounds sterling or the agreed currency shown on customers contract, and if the price for the Goods is quoted in a currency other than pounds sterling payment it shall be calculated at the time of the Confirmed order.


5.1 The Company will use reasonable endeavours to deliver on any date indicated in the Confirmed Order for the delivery of Goods but Delivery dates should be regarded as approximate only and delivery time shall not be of the essence of the contract.
5.2 Delivery shall take place when the Company notifies the Purchaser that the Goods are ready for collection from the Company’s premises unless the Purchaser has required the Company to make delivery at the Purchaser’s premises in which case delivery shall take place when the Goods are delivered to such premises and off loaded from the transporting vehicle.

6.Terms of Payment

6.1 Payment for the Goods shall be made by the Purchaser to the Company immediately upon delivery of the Goods or, if otherwise agreed between the Company and the Purchaser, within 30 days (or number of days agreed in writing and signed by a Director of the Company) after the end of the month of dispatch by the Company of an invoice.
6.2 If the Company is unable to effect delivery or dispatch the Goods by reason of the Purchaser failing to take delivery of the Goods or by reason of the Purchaser’s instructions or lack of instructions the Company shall be entitled to notify the Purchaser that the Goods are ready for delivery or dispatch and to add to its invoice reasonable additional carriage and for insurance and/or storage costs resulting from the delay in delivery or dispatch of the Goods.
6.3 Time for payment shall be of the essence.
6.4 If the Purchaser fails to make any payment on the Due Date then, without prejudice to any other right or remedy available to the Company, and without incurring any liability for any loss or damage caused to the Purchaser, the Company shall be entitled to:

    1. Cancel any Confirmed Order and/or suspend any further deliveries of goods to the Purchaser;
      b. Appropriate any payment made by the Purchaser to such of the Goods (or goods supplied under any other contract between the Company and the Purchaser) as the Company may think fit; and
      c. Charge the Purchaser interest on the amount owed.

7.Risk and Property

7.1 The risk of damage to or loss of the Goods shall pass to the Purchaser at the time of delivery or, if the Purchaser fails to take delivery of the Goods, at the time when the Company has tendered delivery of the Goods.
7.2 Notwithstanding delivery and the passing of risk in the Goods or any other provision of these terms and conditions the property in the Goods shall not pass to the Purchaser until the Company has received in cash or in cleared funds:

    1. Payment in full of the price of the Goods, and
      b. Payment in full for all other goods agreed to be sold by the Company to the Purchaser for which payment is then due or accruing due.

7.3 Until such time as the property in the Goods passes to the Purchaser:

    1. The Purchaser shall hold the Goods as the Company’s fiduciary agent and bailee and shall keep the Goods properly stored and insured for the Company’s benefit as the Company’s property; and
      b. The Company shall be entitled at any time to require the Purchaser to deliver up the Goods to the Company and if the Purchaser fails to do so the Company its employees and/or its agents may forthwith enter upon any premises of the Purchaser or any third party where the Goods are stored and repossess the Goods; and
      c. The Purchaser shall afford the Company inspection of any documents relating to such Goods for the purpose of tracing them.

7.4 The Purchaser shall not be entitled to pledge or purport, to pledge or in any way charge by way of security for any indebtedness any of the Goods which remain the property of the Company.

8.Acceptance of Goods

The Purchaser shall be responsible for inspecting the Goods:

    1. Where they are collected by the Purchaser (or its agent) from the Company’s premises, at the time of collection; or
      b. Where they are delivered to the Purchaser’s premises, within 3 working days of delivery and shall at the relevant time notify the Company that the Purchaser considers the Goods to be in any way damaged, unsatisfactory or otherwise not in conformity
      with the contract. In the absence of such notification the Purchaser shall be deemed to have accepted the Goods.


9.1 Subject to the conditions of this clause 10 the Company warrants that the Goods will at their time of acceptance under Clause 8. remain free from defects in material and workmanship for the shorter of a period of 12 months or for 2000 hours of use.
9.2 The above warranty is given by the Company subject to the following conditions:

    1. The Company shall be under no liability in respect of any defect arising from willful damage, negligence, failure to follow the Company’s instructions, misuse, alteration to the Goods (including by the removal of any guard or cover) or repair of the Goods in each case by the Purchaser, its employees or agents;
      b. That it does not extend to parts, materials or equipment not manufactured by the Company, in respect of which the Purchaser shall only be entitled to the benefit of any warranty or guarantee given by the relevant manufacturer;
      c. The Company shall be under no liability if full payment for any of the Goods has not been made by the Due Date.

9.3 Subject as expressly provided in these terms and conditions and except where the Goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Act 1977) all warranties and conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law. Where Goods are sold to a consumer the statutory rights of the consumer are not affected by these terms and conditions.

9.4 Without prejudice to clause 9.2 (b) any claim made by the Purchaser which is based on any defect in the quality or condition of the Goods shall be notified to the Company in writing within 14 days from the date on which the defect or failure became apparent; Where such a claim is notified to the Company, the Company shall be given the opportunity of remedying the defect or failure and supplying (where necessary) replacement parts and completion of such remedial work shall constitute fulfillment of the Company’s obligations under the contract. Remedial work and replacement parts will be provided free of charge, provided the Purchaser at its own cost returns to the Company the relevant Goods.
9.5 Without prejudice to clause 9.4 the Company at its sole discretion shall be entitled to refund the Purchaser the price of the Goods and shall have no further liability to the Purchaser under the contract.
9.6 Except in respect of death or personal injury caused by the negligence of the Company the total liability of the Company to the Purchaser under this contract shall not exceed the price for the Goods.
9.7 Except in respect of death or personal injury caused by the negligence of the Company, the Company shall not be liable to the purchaser by reason of any representation (unless fraudulent), warranty, condition or other term of the contract for any loss or damage (whether for loss of profit or goodwill), claims for consequential compensation which arise out of or in connection with the supply of the Goods.
9.8 The Company shall not be liable to the Purchaser or be in breach of the contract by reason of any delay in performing or any failure to perform the Company’s obligations in relation to the Goods if the delay or failure was due to any cause beyond the Company’s reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Company’s reasonable control.

    1. Act of God, explosion, flood, tempest, fire or accident;
      b War or threat of war, sabotage, insurrection, civil disturbance;
      c. Acts, restrictions, regulations, byelaws, prohibitions or measures of any kind on the part of the government, parliamentary or local ruling body or authority;
      d. Import or export embargoes;
      e. Strikes, lock outs, or any other industrial actions or trade disputes (whether involving employees of the Company or a third party);
      f. Difficulty in obtaining travel documents/visa’s for Company staff and/or Goods;
      g. Difficulty in obtaining the labour, fuel or Goods from their manufacturer.

10. Acknowledgements by the Purchaser

Without prejudice to the clause 9.2 (a) the Purchaser acknowledges by placing an order for the Goods;

    1. That if the Goods are incorrectly installed the Goods may cause serious danger to persons and property and that the purchaser accepts responsibility for the proper installation of the Goods; and
      b. The Purchaser must use the Goods in a safe manner and comply with all applicable health and safety laws and regulations when instructing its employees or agents in the use of the Goods: and
      c. That has read these terms and conditions and that it considers these terms and conditions reasonable.

11. Indemnity

11.1 Certain component parts incorporated into the Goods may have intellectual property rights belonging to their original manufacturer and may not be reproduced, altered or used in any way without the written permission of the manufacturer.
11.2 The Purchaser will indemnify the Company and keep it indemnified against all damages, penalties, costs and expenses for which the Company becomes liable as a result of third party claims or demands made against the Company as a result of the failure of the Purchaser to comply with any of its obligations under this contract.

12. Notices

Any notice under this contract shall be properly given in writing and sent by first class post or facsimile transmission or by electronic mail to the address of the intended recipient as stated in the contract or to such address as the Company and the Purchaser from time to time communicate to each other as their respective addresses for service and shall be deemed served, in the case of postal notice, on the expiry of 24 hours from time of posting or, if by facsimile, transmission or electronic mail, at the time of transmission provided that a facsimile or electronic mail confirmatory receipt is obtained by the sender.

13. General

13.1 If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected thereby.
13.2 These terms and conditions and any contract incorporating them shall be governed by and construed in accordance with English Law and all disputes hereunder shall be submitted to the non-exclusive jurisdiction of the English courts.

14.  Non-transferable

14.1 The Purchaser’s rights and obligations under this contract shall not be transferred or assigned directly or indirectly either in part or whole to any third party without the prior written consent of the Company.
14.2 Unless otherwise agreed between the company and the Purchaser a person who is not part to this contract has no right under the Contracts (Rights of third Parties) Act 1999 to enforce any terms of this contract but this does not affect any right or remedy of a third party which exists or is available apart from that Act.

15. Termination

Without prejudice to clause 6.4 the Company shall be entitled to cancel this contract with the Purchaser in the following circumstances;

a. If a petition is presented for the winding up, administration or bankruptcy of the Purchaser, if the Purchaser has a receiver appointed in respect of its assets or any other insolvency proceedings are commenced by or against it;
b. If any distress or execution is levied upon the Purchaser, its property or assets;
c. If the Purchaser ceases, or threatens to cease to carry on business;
d. If the Company reasonably apprehends that any of the events mentioned in clause (a) – (c) above are about to occur in relation to the Purchaser and notifies the Purchaser accordingly;
e. In which case without incurring any liability for any loss or damage caused to the purchaser and without prejudice to the Company’s rights to payment under clauses 3.6 and 11.2.

16. Service only sales

See additional Terms and Conditions of Supply of Service and Service Parts.


Please refer to TERMS AND CONDITIONS OF SALE for all General Trading Terms of the Company.
TERMS AND CONDITIONS OF SERVICE and SERVICE PARTS are additional terms relating to SERVICE and SERVICE PARTS. To accept these Terms is to accept the TERMS AND CONDITIONS OF SALE.


1.1 Service Exchange items not returned within 15 days will be charged for at full manufacturer’s prices. Items returned and found to be uneconomical to repair will be charged at full manufacturer’s replacement prices unless covered by a Company Quotation. Any customer’s goods jobs/parts left on The Company’s premises for two months after notification will be disposed of without prior notice.

1.2 Spares Warranty. New parts are covered by 12 months warranty unless stated otherwise. Service Exchange parts covered by 6 months warranty. Cancelled orders returned to Passtech for any reason e.g., ‘not required’, fault found elsewhere’ etc whether used or not used will be charged at 20% of order value to cover re-stocking and testing. The % credit will only apply provided the part(s) returned are not damaged as described below in ‘warranty is void if : items (1,2,3,4,5,)’. In the event the parts are damaged the full manufacturer’s replacement price will apply. Warranty is void if : (1) the unit is tampered with. (2) damage is due to physical abuse. (3) damage is due to failure of another machine part. (4) damage is due to lighting. (5) damage is due to not being fitted by qualified personnel. (6) Warranty will be void if service exchange items are not returned within 15 day period (see above). All faulty parts must be returned (at customers cost) within warranty period. We will repair or provide replacement if in stock.

2.Goods Controlled by Export Licences

The Goods including technical data are subject to UK, US and International export control laws and may be subject to export or import regulations in other countries. The Customer agrees to comply strictly with all such regulations and acknowledges that it has the responsibility to obtain licences to export, re-export or import Goods after delivery to the Customer.


Passtech technicians in assessing a problem encountered within a machine or part will give the best advice to the Customer under the conditions encountered. That advice may be to seek a quotation for a replacement part/s. It is the Customers responsibility should he request a quotation for a part and to then place order to the Company for that part/s. Should it later turn out that the fault lay elsewhere it will not be the responsibility of the Company to take back or in any way recompense the Customer, ‘buyer beware’ applies. The Company will in certain circumstances not provide the Customer with all technical information when advising on parts required due to protecting the Company’s own technical licence and evaluation.


Any additional work or parts to be supplied by the Company to the Customer as a result of a request by the Customer to the Company shall not vary the quotation or these general conditions but shall be additional to the original quotation and not in substitution for same but shall be subject also to general conditions of sale.